FAQ

Our focus is to achieve the best long-term outcome for your needs, taking into consideration personal preferences, your lifestyle and budget. We offer a range of personalised treatment options to suit your needs and within these there are different fabrication processes and materials that your removable dental prosthesis can be made from. Our practice is committed to providing the best treatment for our patients, and our fees are determined accordingly. The cost of dental prosthetic treatment can vary depending on the complexity of your particular treatment, quality of materials used and the time taken to accomplish the treatment. The cost of dental prosthetics is different for everyone as all patient’s treatments and dentures are completely unique.

We welcome enquiries and are always happy to discuss options and costs with you. Call us to arrange a consultation to discuss your treatment needs today.

If you need your denture treatment to be completed by a certain date, the best thing to do is to arrange an appointment so we can look at your timeline to see if your outcome is achievable in the time available. We often go above and beyond to finish cases for clients, so call us today to discuss your needs.

While you don’t have to replace missing teeth, there are advantages to doing so. Tooth loss for any reason can have a significant impact on the way you live your life: including your appearance, how you speak and eat – especially in the company of others and even your self-esteem and confidence. Replacing missing teeth can improve your ability to chew and enjoy eating your favourite foods and allow you smile again without hesitation. Complete or even partial tooth loss can be a life-changing problem for adult dental patients. Dentures are designed and custom fitted to minimize further changes to the bone and oral tissue. Well-fitting dentures can help improve your nutrition, speech and self-confidence. Call us to arrange a consultation to discuss denture treatment today.

There is 2 hour street parking along Denham Street. There is also 8 hour street parking on Hamilton Street and an off-street carpark at the top of Hamilton Street. In addition, there is free parking at the Woolworths shopping centre (off Sturt Street, entry next to Post Office) which is within walking distance from the practice.

The main entrance to Denham Arcade is from Denham Street, opposite the Dalgety Building. There is also another entry at the rear on Hamilton Street, which can be more convenient for patients being dropped off, or for those with mobility issues (wheelchair accessible). There is a disability permit car space right at the Hamilton Street entry.

Absolutely. If you want an exact replica, we can copy your current denture and use that as a basis for creating your new smile. Sometimes there are improvements that we can make that you may not otherwise have considered but might ultimately prefer.

No, it is not necessary to have a referral to see us. Many of our patients are referred by other dental practitioners for denture care.

Yes, in fact it is preferrable to bring a family member or a close friend whose honest opinion you trust to your treatment appointments.

We are open to working with the patient and carer to ensure appropriate and quality care is provided. Our patients are welcome to bring a carer or family member along to attend appointments. We are able to work with patients to flexibly schedule treatment appointments to accommodate any special requirements or specific condition, in some cases home visits are an option. We offer online appointment booking to assist with making appointments. Contact us to arrange an appointment and to discuss your individual needs.

If you suffer from dental anxiety and have perhaps put off seeking treatment for tooth loss for some time, there is no need to be embarrassed to come and see us.

We understand your fears and have treated many patients in this situation. We do not judge you on your oral condition or how long you might have delayed seeing a dental practitioner. It is our job to look after you, listen and provide the support you need to feel at ease. Taking the step to seek dental prosthetic treatment for tooth loss can help you to get the most out of life again – whether that’s restoring your ability to eat whatever you want, feel comfortable and ‘complete’ with your dentition or having the confidence to smile and laugh with ease in social situations.

Our dental prosthetist is patient and non-judgemental and will help you to feel at ease. We take helpful approaches such as explaining in detail any procedures or treatments required, showing you the equipment that will be used, and enlisting other strategies that can help you to remain calm. And best of all – we never need to use needles or drills in your mouth for dental prosthetic treatment! Contact us to arrange an appointment and to discuss your individual needs.

We offer clinical services in Ingham from time to time, by appointment only.

If your private health insurance covers dental benefits you may be able to claim some of the costs. The rebate amount will depend on your level of coverage and your insurance policy. Call your insurer and ask if you have cover for dental prosthetic care. The itemised receipt we provide you at the completion of your dental treatment contains all the necessary information required by your fund to reimburse you directly. There is no direct payment to us by your health fund (HICAPS).

The cost of your consultation and denture treatment is not claimable from Medicare. The Australian Government does not cover the costs of most dental services in the way it does with other health services.

The NDIS does not fund dental services or denture treatment. My Aged Care funding (HCP, CHSP) does not cover dental services or denture treatment. Eligible seniors may be able to access public dental services.

Queensland Health provides emergency and general dental and denture care for adult concession cardholders. In Townsville, the public dental clinic is located at the Kirwan Health Campus and self-referrals are accepted Tel: 1300 00 850.